Privacy Policy
1. Data Collection
We collect personal information necessary to provide our swimming programs and ensure your safety. This includes:
- Identity Data (Name, Date of Birth).
- Contact Data (Email address, Phone number).
- Health & Medical Data relevant to your ability to swim safely.
- Emergency Contact Information.
- Payment Information (processed securely via Stripe).
2. Use of Your Data
How we use your data:
- Manage your bookings and attendances.
- Process payments for memberships and passes.
- Communicate important updates about classes (cancellations, schedule changes).
- Ensure our coaches are aware of medical conditions for your safety.
- Comply with insurance requirements.
3. Data Sharing
We do not sell your data. We share data only with trusted third-party service providers necessary to operate our business:
- Stripe: For secure payment processing. We do not store your credit card details directly.
- Insurance: We may share booking logs and member details as required for public liability and professional indemnity insurance coverage.
- Google / Apple: If you choose to use social login, basic profile information is shared to authenticate your account.
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. All data is stored using industry-standard encryption protocols.
5. Your Rights (Deletion)
You have the right to request access to the personal data we hold about you. You may also request the deletion of your account and personal data ("Right to be Forgotten"), subject to our legal obligation to retain certain records for tax and insurance purposes. To request deletion, please contact us directly via email.
6. Contact Us
If you have any questions about this privacy policy, please contact us at flynn@precisionswimming.com.au.
Last updated: February 2026